Correct a sale the proper way

Raise a credit note for a return or a mistake. Do not edit the invoice.

  • Posts to IRD CBMS
  • VAT adjusted
  • A credit note register

What is inside

Returns and corrections, on record

A credit note keeps the original invoice as it was.

  • Sales returns

    Record goods a customer sends back.

  • Corrections

    Reduce an invoice that was too high.

  • VAT adjusted

    The VAT on the credit note is worked out for you.

  • IRD CBMS

    Approved credit notes are posted to IRD.

  • A register

    Read every credit note in one list.

  • Return book

    The sales return book lists them for VAT.

How it works

A credit note in three steps

Always against a real invoice.

  1. 1

    Pick the invoice

    Choose the invoice you are correcting.

  2. 2

    Enter the return

    Add the items or amount being credited.

  3. 3

    Approve it

    It is posted to your books and to IRD.

A sample credit note

The amount given back

Lines, VAT and the total credited.

  • Returned lines

    Items and quantities that came back.

  • VAT

    The VAT being reversed.

  • Total credited

    What the customer is credited.

Credit note (sample)Sample
ItemQuantityAmount
Item A returned512,500
VAT 13%-1,625
Total credited514,125

Sample figures, not a real company. Amounts in rupees.

Common questions

Questions about credit notes

Short answers.

Do credit notes go to IRD?

Yes. Approved credit notes are posted to IRD CBMS.

Can I edit a credit note once IRD mode is on?

No. Credit notes cannot then be edited or deleted.

Where do credit notes appear for VAT?

In the sales return book.

See Hexabooks with your own numbers

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